Updates
Updates handled before they become incidents.
WordPress core, themes, and plugins - kept current, tested, and patched. Outdated software is how most sites get hacked; routine updates are the cheapest insurance there is.
WordPress Support & Maintenance
A dev team on call for your WordPress site
Updates pile up, bugs appear at the worst moment, and small improvements wait for months because there's no one to do them. Our hourly support packages fix that: a dedicated team, a project manager, and you decide what the hours go toward.
15+
170+
850+
Throw it over in Slack. We'll get it right.
Long-term support is where trust shows. Emily has been with us for over four years; Mads's team counts on us reacting to tasks the moment they land.
“Coditive helped us go from 6 to 0.2 seconds load times on our frontend. We collaborate easily through Basecamp and Bitbucket and they react to our task instantly.”
Mads
CEO of a translation platform service
Gentofte, Denmark
“Their intelligence, friendliness, and responsiveness are impressive! They're a team of experts on every level.”
Emily Bishop
Design & Digital, South Yard
Chicago, US
“Coditive is a tremendous team. They are exceptional, detail-oriented, proactive and basically get everything I ask done with a minimum of guidance.”
Helena
CEO of a global ecommerce platform
Costa Rica
What you get when you work with us
Flexibility
One package, any task.
Bug fixes, new features, content formatting, gallery and form additions, API connections, WooCommerce order and payment issues - you add tasks to the board, set the priority, and we work through them.
Transparency
You see where every hour goes.
Detailed reports with each package, a dedicated project manager, and everything tracked in Basecamp. You always know what you're paying for - no mystery invoices.
Freedom
No long-term commitment.
Buy a package, use it at your pace, then renew or walk away with a fully updated website. Costs stay predictable and you only pay for support you actually need.
Maintained by the people who build for a living.
Our support team isn't a separate helpdesk reading scripts - it's the same developers who build custom WordPress sites, plugins, and stores all day. That's why 'small fix' requests don't bounce back as 'out of scope': from a broken link to a custom WooCommerce feature, it's all within reach of one package.
Scales with your site - from a simple marketing page to a multisite WooCommerce operation.
Direct line to developers plus a project manager who keeps everything moving.
Clients have run on our support packages for 4+ years straight - it works.
White-label available: we maintain your clients' websites under your agency's brand.
The partner test: Do they stay?
Support is a relationship business. These clients have run projects with us for years - and keep adding new ones.
4.9
average Clutch rating from client reviews
15+
years building production WordPress sites
170+
clients worldwide
4.8
average Google review rating
“Coditive have been outstanding in applying the power of WordPress to solve many issues for us. They are super responsive and hands-on, we've been recommending Coditive continuously.”
Vasco Sommer-Nunes
Angel Investor, Founder of Innsides
Berlin, Germany
“We are very happy with their great and efficient communication, the high standards of development and project management as well as their eye for details.”
Noah Menzi
Managing Director at Webwirkung
Wil, Switzerland
“We are very happy with the results of Coditive work. From project management to execution, it was a great experience.”
Dominik Schulten
CEO of Zedar Coaching Systems
Regensburg, Germany
“The ease and clarity of communication between our in-house development team and Coditive is exemplary.”
Frank Viva
Managing Director at Viva & Co.
Toronto, Canada
When support uncovers bigger needs.
Overview
All WordPress services
The full offer: websites, apps, plugins, optimization, security, and migrations - each with its own page.
Protect
Security audits & recovery
If your site has been neglected for a while, a security audit is the right first step before routine maintenance.
Optimize
Performance optimization
Slow site? A dedicated performance project gets deeper than maintenance hours can.
Answers before the first call.
Have a different question and cannot find the answer you are looking for? Send us the details and we will respond with a practical next step.
Olga Legieżyńska
COO
What can the support hours be used for? +
Almost anything WordPress: core, theme, and plugin updates, bug fixes, speed troubleshooting, content formatting, new features like forms or galleries, API integrations, and WooCommerce support including payment and shipping issues. If a task outgrows the package, we'll tell you and quote it separately - no silent hour-burning.
How fast do you respond? +
Standard tasks go into the queue by the priority you set; urgent issues - site down, checkout broken - jump it. Clients reach us through Basecamp and Slack, and quick reactions are the thing our reviews mention most.
Do you support websites you didn't build? +
Yes - most support clients come to us with sites built elsewhere. We start with a quick review so we know what we're working with, then take it from there. If the site has deeper problems, you'll hear it from us straight, with options.
How many hours will I need? +
Depends on the site and your ambitions. A stable marketing site needs a few hours a month; an active WooCommerce store needs more. Contact us, describe the site, and we'll give you a free estimate - you can always start with a small package and adjust.
Do you support WooCommerce stores? +
Yes, thoroughly: product and order updates, payment gateway and shipping troubleshooting, plus custom development when your store needs features that don't exist off the shelf.
How does pricing work? +
Prepaid hourly packages with a detailed report at the end of each one. No long-term contract - renew when you need more, pause when you don't. Payments in USD, EUR, or PLN.
Can you maintain my clients' websites white-label? +
Yes. Agencies hand us their maintenance backlog under NDA and stay the face of the service. Your clients never need to know we exist.
Have a different question?
Tell us about your website and what it needs. Our team will review the context and get back to you with a clear next step.